1. Delivery Method

All products available on store.genzy.in are digital goods and are delivered electronically. No physical items will be shipped.

2. Delivery Timeframe

• Once your payment is successfully processed, the digital product will be delivered instantly.

• You will receive an email containing a download link or access instructions within a few minutes after purchase.

• In some cases, delivery may take up to 24 hours due to payment verification or technical issues.

3. How to Access Your Purchase

• Check your registered email inbox (and spam/junk folder) for the delivery email.

• Alternatively, log in to your store.genzy.in account to access your purchase directly.

4. Shipping Charges

Since our products are delivered digitally, no shipping charges apply.

5. Non-Delivery Issues

If you do not receive your digital product within 24 hours:

• Please check your spam/junk folder.

• Ensure that you have entered the correct email address during checkout.

• If the problem persists, contact us for assistance.

6. Contact Information

For any questions or assistance regarding the delivery of your digital purchase, please contact us at:
📧 info@genzy.in