Introduction
Welcome to store.genzy.in. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.genzy.in, purchase our digital products, or enroll in our online courses. By accessing our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect and process the following types of information:
Personal Information
- Contact Information: Name, email address, phone number.
- Billing Information: Credit card details, billing address.
Technical Information
- Device Information: IP address, browser type, operating system.
- Usage Information: Pages visited, time spent on the website, links clicked.
Other Information
- Communication Preferences: Your preferences for receiving marketing and other communications from us.
How We Use Your Information
We use the information we collect for the following purposes:
Providing and Managing Our Services
- To process your orders and payments.
- To deliver digital products and grant access to courses.
- To communicate with you about your orders and account.
Improving Our Services
- To analyze website usage and improve our content and offerings.
- To develop new products and services based on user feedback.
Communication
- To send you newsletters, updates, and promotional materials (with your consent).
- To respond to your inquiries and provide customer support.
Legal Compliance
- To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers
- Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Legal Requirements
- When required by law or to protect our rights, we may disclose your information to law enforcement or other government entities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access
- The right to request a copy of the information we hold about you.
Correction
- The right to request that we correct any inaccuracies in your personal information.
Deletion
- The right to request that we delete your personal information, under certain conditions.
Objection and Restriction
- The right to object to or request the restriction of processing your personal information under certain conditions.
Portability
- The right to request that we transfer your personal information to another organization, or directly to you, under certain conditions.
Refund Policy
We do not offer refunds for digital products. Once a purchase is made, you will receive the product via email or by logging into store.genzy.in for access. All sales of digital products are final.
Warranty on Digital Products and Software
There is no warranty on digital products and software as we are only resellers. These products are obtained from third-party providers, and we do not guarantee their performance, updates, or continued availability.
Limited Customer Support
Customer support is limited. Please be patient while we process your queries and requests.
Changes to This Policy
We may update this Privacy Policy and Refund Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through a notice on our website. Your continued use of our website after any changes constitutes your acceptance of the new policies.
Contact Us
If you have any questions or concerns about this Privacy Policy or Refund Policy, please contact us at:
Tanish Sharma
Email: info@genzy.in
Thank you for trusting Genzy with your personal information.
